Return & Refund Policy

If you receive an incorrect, damaged or materially defective item, contact DealMart as soon as reasonably possible after delivery and provide your order number together with clear details of the issue.

Return eligibility may depend on the product category, product condition, packaging, hygiene considerations and the reason for return. Products that have been used, damaged after delivery or returned without required packaging may not be eligible.

Where a refund is approved, the refund method and timing may depend on the original payment method and processing requirements. Delivery or service charges may be treated separately where applicable.

This policy is intended as general store guidance and does not limit rights that may apply under UAE consumer protection requirements.